Privacy Statement
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS
This is our privacy notice for our customers. When we use the words "you" and "your" we mean the
following types of customers:
— All of our consumer customers who have a continuing relationship with us, such as a:
• Deposit account
• Loan account
• Safe deposit box
We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures
we take to secure that information.
DEFINITION OF TERMS
We, our, and us means Citizens 1st Bank.
Nonpublic personal information means information about you that we collect in connection with providing a financial product
or service to you. Nonpublic personal information does not include information that is available from public sources, such
as telephone directories or government records.
An affiliate is a company we own or control, a company that owns or
controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean
complete ownership, but means owning enough to have control.
A nonaffiliated third party is a company that is not an affiliate of ours.
THE INFORMATION THAT WE COLLECT
We collect nonpublic personal information about you from the following sources:
• Information we receive from you on applications or other forms
• Information about your transactions with us
• Information about your transactions with nonaffiliated third parties
• Information from a consumer reporting agency
We do not disclose any nonpublic personal information about you to anyone, except as authorized by law.
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR NONPUBLIC PERSONAL INFORMATION
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide
products or service to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations
to guard your nonpublic personal information.
NONPUBLIC PERSONAL INFORMATION AND NONAFFILIATED THIRD PARTIES
Since we value our customer relationship with you, we will not disclose your nonpublic personal information to nonaffiliated
third parties, except as permitted by law.
NONPUBLIC PERSONAL INFORMATION AND FORMER CUSTOMERS
We do not disclose nonpublic personal information about former customers, except as permitted by law.
Citizens 1st Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Citizens 1st Bank should contact the Texas Department of Banking at the address indicated below:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas, 78705-4294
Telephone: 877-276-5554 (toll free)
Fax No.: 512-475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov
Complaints concerning the sale of checks should be directed to:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas, 78705-4294
Telephone: 877-276-5554 (toll free)
Fax No.: 512-475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov |
